IMPORTANT READ CAREFULLY BEFORE PLACING YOUR ORDER.
ALL ORDERS WILL HAVE THESE TERMS AND CONDITIONS APPLIED TO THEM.
NO EXCEPTIONS
When placing an order with SHOWOFFS you are agreeing to all the terms & conditions set forth here in regards to payment terms, turn a round time frames, and return policies.
PAYMENT TERMS ARE AS FOLLOWS
Special payment arrangements may be made for clubs/organizations etc.
A non-refundable 50% deposit is required on all orders. A credit card is required for insurance of timely delivery proposes as outlined below. Balance due upon completion. Final payment arrangements are to be made within 20 business days from date of first notification that your order has been completed and ready for shipment. If arrangements have not been made after this period of time we will/may charge your credit card on file and ship your order to the supplied shipping information provided on your work order. To avoid this from happening it is very important that you contact us immediately upon notification of completion to make other payment arrangements unless these arrangements have been put in place at time of placing your order.
TURN AROUND TIME
All orders will receive an art approval form by mail/email or fax. An order confirmation sheet along with actual samples of proposed graphics, fabrics any proposed stripes print-outs etc. depending on end product ordered. If we are rushing your order you may receive these with extra incurred shipping/postage cost applied to your final billing. General turn around time for drape orders are 6 to 8 weeks. This is dependent on time of year, as we tend be busier just before show season. If it is imperative that you have your order in a shorter time period we will try and accommodate that date with the understanding that you will be responsible for any extra incurred cost such as special order of material. overnight / special shipping on any correspondence, materials, shipping of finished product, change of order specifications that result in extra labor, material and or design time. If we cannot produce the product in a requested time frame, you will still be responsible for these costs. Request for a rush on your order will not guarantee that we be able to accommodate that request, yet we will try our best. In placing your order you will be financially responsible for any incurred charges. If you do not agree do not place your order.
RETURN POLICY
As all orders are custom designed & made. Therefore no return of any product is acceptable. It is your responsibility to inspect the finished product. You have 2 business days from date of delivery to notify SHOWOFFS of any problems with product. After two business days the order is considered accepted as is. Product can not have been displayed or used. If upon inspection it appears to have been used this will void any possible replacement of any defective product. This is up to our discretion. If there is any problem any problem found upon inspection we will do our best to fix it. As with replacement (return of defective item must be returned and (standard) shipping will be reimbursed if product is found to be in need of replacement) any other shipping method will be charged to client. Returns after the two business days inspection time period will not be accepted as replacement and will be considered a new order at full cost with the same terms and conditions as outlined here.
Any alteration or deviation from above specifications involving extra costs will become an extra charge over and above final cost. All agreements contingent upon strike, accidents or delays beyond our control. Insurance will be applied to all shipments of finished products.